Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how Brawley Artificial Grass Installation ("we," "us," or "our"), operating at brawleyartificialgrass.com, collects, uses, and protects information you provide when you visit our website or contact us about our services. We take your privacy seriously and are committed to handling your information responsibly.

1. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our website.

Information You Provide

When you contact us through our website contact form, by phone, or by email, we may collect your name, phone number, email address, home or property address, and any details you share about your project. This information is provided voluntarily and is used only to respond to your inquiry and provide you with a quote or service estimate.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, time spent on pages, and referring website. This information is collected through cookies and standard web analytics tools. It helps us understand how visitors use our website so we can improve it.

2. Cookies

Our website uses cookies - small text files stored on your device - to help the website function correctly and to collect basic analytics data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if cookies are disabled.

We may use third-party analytics services, such as Google Analytics, which use their own cookies to collect aggregated information about website traffic. These services operate under their own privacy policies and we do not control their data practices.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide a service estimate
• Schedule and complete the services you request
• Communicate with you about your project or appointment
• Improve the content and usability of our website
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following limited circumstances:

• With service providers who assist us in operating our website or conducting our business, under confidentiality obligations
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of Brawley Artificial Grass Installation, our customers, or others

5. Data Retention

We retain personal information for as long as it is necessary to provide you with our services and to comply with our legal obligations. Contact and project information is generally retained for up to 3 years following the completion of a project or the last communication from you, unless a longer retention period is required by law. Website analytics data is retained in accordance with the policies of the analytics provider we use.

6. Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to certain exceptions
• The right to opt out of any marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information and do not share it for cross-context behavioral advertising.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit through a link on our website.

9. Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new effective date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: